Privacy Policy

Traige AI ("we," "our," or "us") operates traigeai.com and the Traige WorkOS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Traige WorkOS, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Payment information processed securely through Stripe
• Communications you send to us
• Information from connected third-party services (Gmail, Slack, Notion, etc.) that you explicitly authorize

We also automatically collect certain information when you use our service, including log data, device information, and usage analytics.

We use the information we collect to:

• Provide, operate, and improve Traige WorkOS
• Process transactions and send related information including confirmations and invoices
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve the platform
• Detect and prevent fraudulent or unauthorized activity

When you connect third-party services (Gmail, Slack, Notion, Linear, HubSpot, etc.), we access only the data necessary to provide automation features you explicitly enable. We do not sell, share, or use this data for any purpose beyond operating the service for you.

You may disconnect any integrated service at any time from your dashboard. Upon disconnection, we cease accessing that service's data.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With vendors who assist us in operating the platform (e.g., Stripe for payments, Vercel for hosting)
• Legal requirements: When required by law or to protect the rights and safety of our users
• Business transfers: In connection with a merger, acquisition, or sale of company assets

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at the address below.

We use cookies and similar tracking technologies to operate and improve our service. Essential cookies are required for the platform to function. You may disable non-essential cookies through your browser settings, though this may affect functionality.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.