Legal

Terms of Service

Last updated: February 15, 2026

1. Acceptance of Terms

By accessing or using Traige WorkOS ("the Service") at traigeai.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and Traige LLC.

2. Description of Service

Traige WorkOS is an AI-powered work automation platform operated by Traige LLC that integrates with third-party services including Gmail, Slack, Notion, Linear, HubSpot, Microsoft 365, and others to automate routine tasks and improve productivity. The Service uses artificial intelligence to analyze, prioritize, and act on data from your connected accounts on your behalf.

3. Account Registration

To use the Service, you must create an account. You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activity under your account

4. Subscription and Billing

Traige WorkOS is offered on a subscription basis at $99 per user per month, following a 14-day free trial.

Trial period: Your 14-day trial begins upon account creation. A valid credit card is required to start the trial.
Billing: After the trial, your card will be charged $99 per user per month unless you cancel before the trial ends.
Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period.
Refunds: We do not offer refunds for partial subscription periods.
Enterprise: Enterprise pricing is negotiated separately and governed by a separate agreement.

5. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation
Infringe on the intellectual property rights of others
Transmit harmful, offensive, or unlawful content
Attempt to gain unauthorized access to the Service or its systems
Use automated means to scrape or extract data from the Service
Resell or sublicense access to the Service without our written consent

6. Third-Party Integrations

The Service integrates with third-party platforms including but not limited to Google Workspace, Microsoft 365, Slack, Notion, Linear, and HubSpot. By connecting these services, you authorize Traige LLC to access, read, process, and in certain cases take actions within those services on your behalf, as necessary to provide the automation features you enable.

Your use of third-party integrations is subject to the respective third-party terms of service and privacy policies. Traige LLC is not responsible for the availability, accuracy, security, or actions of third-party services.

You represent and warrant that you have the right and authority to connect any accounts or services you integrate with Traige WorkOS, and that doing so does not violate any agreement you have with those third-party providers.

7. Data Access and Processing

By using Traige WorkOS and connecting your accounts, you grant Traige LLC a limited, non-exclusive license to access and process data from your connected services for the purpose of providing the Service. This includes:

Automated processing: Reading, analyzing, and acting on data from connected accounts to perform the automations you configure
Service operations: Accessing connected account data as necessary to operate, maintain, troubleshoot, and improve the Service
Security and fraud prevention: Reviewing data to detect, investigate, and prevent unauthorized access, abuse, or violations of these Terms
Legal compliance: Accessing and disclosing data when required to comply with applicable law, regulation, legal process, or enforceable governmental request
Support: With your express permission, accessing your account data to diagnose and resolve technical issues you report

In certain extraordinary circumstances -- including but not limited to security incidents, suspected fraud, legal obligations, or situations where user safety may be at risk -- it may be necessary for authorized Traige LLC personnel to access data from your connected accounts beyond standard automated processing. Such access will be conducted only to the extent necessary, in accordance with our Privacy Policy.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Traige LLC and are protected by intellectual property laws.

9. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. Traige LLC does not warrant that the Service will be uninterrupted, error-free, or that automations will achieve any specific result. Automated actions taken on your behalf are based on the configuration you set, and you remain responsible for reviewing outcomes.

To the maximum extent permitted by law, Traige LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including any actions taken by the Service within your connected accounts.

Traige LLC's total cumulative liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid to Traige LLC in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Traige LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion with reasonable notice where practicable. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by applicable law. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

13. Changes to Terms

Traige LLC reserves the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and notifying users by email at least 14 days before changes take effect. Continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms.